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Academic transcript

Microsoft Certified Desktop Support Technician This was my second Microsoft Certification which I had attained, I had an option to study two modules for my MCSA however the MCDST certification counts as one of the prerequisites for the MCSA thus I decided to "kill two birds with one stone" and achieve both. The course delivered is mostly based on Microsoft Office problem solving and customer care. Having already achieved my European Computer Drivers Licence, the Microsoft Office side was not much of a burden and since I had already studied externally neuro linguistic programming and psychology the customer care side of the module was relatively easy.

Microsoft Certificates

HNC2